The Pro Photo Business Forum

Do a search on Google for one of Houston wedding facilities, The Courtyard on St. James Place Houston. You will find that my studio, Solaris Studios, is listed as one of the top 10 listings. This is accomplished by including the wedding facilities name in our blog entries, throughout multiple blog entries.

When writing a blog entry about a specific facility you photographed, make sure to include the name of the facility. With any luck, when someone searches for that facility name on Google, your blog and site will appear in the search results. More than likely anyone searching for that facility is also in need of a wedding photographer. You can take this tactic one step further and include the company name of every vendor that participated in the wedding you photographed. Talk about who made the cake. Talk about where your client got her dress. Talk about where they got their rings. Talk about the florist. This may help your blog show up in search results for other search terms other than your own. If you haven’t photographed at a certain facility, but you want to shoot there, write a blog entry about that desire. Write the entry with the knowledge that once you post the entry, people searching for the name of that wedding facility on Google may now see your blog entry come up in their search result.

There is one more thing that you need to consider when writing a blog entry with the intention of including wedding vendors in the entry with the hopes of having your company name show up in search term results. Couples planning a wedding purchase and reserve the services of the wedding vendors they require in a certain order. Understanding this pecking order will make you more efficient.

The first thing a typical couple will reserve when planning their wedding is the location of their ceremony. The second thing they will reserve is the location of their reception. Sometimes the ceremony location and the reception locations are the same.

With their facilities safely reserved, they can then begin to shop for additional vendors. The reason couples do not begin shopping for vendors first, and locations for their wedding second, is because most wedding vendors require a retainer to reserve their services, and in most cases these retainers are nonrefundable.

Whether they know it or not, next on the couple’s shopping list should be the vendors that can only be at one place at one time. The photographer and the band are normally at the top of this list and I would say for most couples the photography is of course more important.

So what does this information tell us? It tells us when we make our blog entries we should always include the names of the facility where we photographed. Of course, we can include the names of the florist and the cake maker in our blog entries, but when it comes to the pecking order of how our clients shop, we know that they are going to normally purchase the flowers and a cake after they have reserved the services of a photographer. This means that you will get very few referrals from florists and cake makers. Your largest source of referrals is going to come from facility managers and catering directors.

If you know the name of the catering director or facility manager, make sure to include the person’s name in the blog entry and make them aware that you have done so. Let them know you are marketing their services. Simply send an email to the catering director with a link to your blog entry.

Happy blogging.

Magazine ads are expensive! But because you are now tracking all of the inquiries coming into your studio, you can calculate cost per lead. This gives you the information you need to tell you which of your advertising efforts is the weakest. Once you have identified your weakest ad, you can either change the copy, size, and/or layout of the ad in hopes of getting a better return on your advertising dollar.

Here’s a radical idea that might be a better way of spending your advertising dollars. It has worked wonders for my company: Cancel your weakest magazine ad and use those advertising dollars to take the top 15 catering directors and facility managers to lunch. Pick out 15 reception facilities that you would like to photograph on a regular basis. Contact the facility managers and invite them and their team to your studio for a catered lunch. Have a limo pick them up and bring them to you. Chose the limo company you use wisely. Find the most expensive wedding magazine in your area and see which limo companies are advertising there. Explain to the manager of the company you are hiring them to pick up catering directors from wedding facilities the limo company more than likely already services. The limo company just might give you a discount on their service.

When the facility manager arrives at your place of business, make sure to have everything looking as nice as it can so the manager understands this is what people will see should they decide to refer their clients to you. When your guests arrive, send out your assistant to pick up the food. During this time, you show your guests what you have to offer. Show them everything that you would show a prospective client. When the food arrives, you eat and tell wedding stories. When everyone is done eating, hand your guests a stack of 8x10s you have taken of their facility. Invite them to use these images as tools to help book events.

Establishing long lasting personal relationships with facility managers that can refer your services to their clients is much more powerful than purchasing a magazine ad which will some day expire.

The following is taken from my eBook “Marketing and Selling Wedding Photography”.

You have laid the foundation for efficiency. Next, we need to learn how to get some customers in the door… Fast!

So how does a beginning wedding photographer stop photographing discount weddings and start getting real paying clients? How does a wedding photographer get to the point where their practice is really thriving? Is this done through sales or marketing? What actions can be taken in order to become a full time wedding photographer quickly? Do you lie, and say you have been photographing weddings for years, or might you take a different path and tell the truth?

There are many different starting points. Photography is very accessible to anyone who is interested in pursuing it as a career. Whatever your starting point may be, if the quality of your photography cannot command pricing to produce a large profit, selling your services at a discount will get things rolling fast. You may already be selling your services at a discount, but what I am talking about is booking a larger volume of weddings at your current price.

In the beginning, volume is King! Yes, your ultimate goal can be the highest paid wedding photographer in your area (that was my goal), but in the beginning you need to focus on volume. It is a fundamental fact: without paying customers, your business will most surely close.

The goal, and first step, is to get your phone to ring off the hook. This will be done with the delivery of a specific message to Brides To Be.

You are going to connect with potential customers with the use of a blog. I know what many will be thinking. “What is the point of blogging? I just don’t get it.” It is my personal opinion that many photographers use blogs incorrectly.

To start, I will suggest coupled with stories of your latest artwork you deliver a message that tells the truth. Attached to your message will be a sense of urgency. They say the truth will set you free, and the truth is what you must tell. Be honest and tell people that you are a beginning wedding photographer and that you are very passionate about your craft. Let individuals know: if they are willing to take a risk with you, they will receive so much more than your affordable rates. They will receive a photographer eager to serve. They will receive your undivided attention. They will be your most important client of the year. You are going to treat their wedding as if it was your own! You will be using (renting, if you must) the finest photographic equipment available to document their wedding day and once those images have been created, each one will be color balanced and enhanced to perfection. You will have their images online so fast they will be able to see them on their honeymoon! However, your starting rates will only be available to the first 10 couples that book with you. After that, your prices will increase.

Once you have developed a message, you need a way to share your message with the people that want your services. Understand this, there are people out there right now that want and are actively seeking exactly what the above message offers and Brides-To-Be will line up to pay for it.

I have no idea as to the level of your expertise, or what you may or may not have accomplished already. So, I will start with the basics.

Your first means of delivering your message will be through a blog. It doesn’t matter if you don’t have any images to start your blog. One of the favorite past times of many beginning wedding photographers is to look through website after website of other wedding photographers. Doing this for any amount of time can easily make a beginner feel as though the creation of their first website is an impossible task. They may feel their images cannot compete with what other wedding photographers in their area are producing. For the beginner, you may not even have any images to use to create a website.

If someone in your city decided to use Google as a means to search for an inexpensive wedding photographer, what do you think their search term would be? If this customer lived in Houston I can safely assume their search term would be one of the following:

• Houston discount wedding photographer
• Houston discount wedding photography
• discount wedding photography Houston
• discount wedding photographer Houston

Of course if you don’t live in Houston you would substitute the use of your own city.

Do a search for any of the above search terms and you will find Solaris Studios.

Your goal is to have your blog show up as one of the top 10 results for any of these four search terms. Choose or create you own search term. I suggest you use one of the above terms (using your city, of course).

Before you place your first ad announcing your photographic services, or even if you are already advertising, you must have in place a system to track the results of your advertising. Advertising can be expensive. You could be throwing your money away and not even know it.

You must be able to calculate the efficiency of your advertising efforts. When wedding photographers say their advertising is working, they generally just know that they are receiving calls and booking weddings. You must know more than this.

You must know if your marketing is efficient or not. The best way to give yourself the answer to this question is through the use of statistics. As a business owner that wants to succeed, you have a responsibility to track the statistics of your business. Through marketing you begin to attract individuals to your business. These individuals are inquiries, and you must ask each inquiry one basic question in order to create the statistics you need:

How did you hear about us?

Keep track of the following after your initial contact with your inquiry:

1. How many of your inquiries did you convert into consultations?
2. How many of these consultations did you convert into paying customers?
3. How many of your paying customers have you converted into repeat customers?

The answers to these questions will show you where you are the least efficient. If you see that you are only converting 10% of the inquiries you receive into consultations and 90% of the consultations you have are converted into paying customers, you know you must change the language used when answering your phone or replying to people inquiring about your services via email.

Tracking each and every inquiry will also tell you where your paid advertising is failing or succeeding. You do not need to focus on the ads that are doing the best until you have addressed the ones that are doing the worst.

You should be able to find out the “cost per lead” for each of the ads you have purchased. For example, if you paid $1000 for an ad somewhere and you received 10 phone calls from that ad, your cost per lead is $100. Think of it this way, when that phone rings, you are spending $100.

Being able to find your cost per lead for each of your paid ads is essential to becoming more efficient. This information will allow you to make educated decisions when the contracts for your ads expire. You will know which ads to keep and which to drop. You may decide to change the language in one ad to see if you can create different results. You may decide to take the money from one ad and use it to increase the size of another ad that is working better. If you do not have a system in place allowing you to track your cost per lead, you are just shooting in the dark, wasting your money and time. That is inefficient.

This next point is important. If you do decide to change an element in your weakest advertisement, make sure you only change one thing at a time. In the long run, this will give you clearer understanding as to whether or not the changes you have made are working. If you change too much all at once, you have no idea what specific alteration created the change, good or bad, and it will be harder for you to repeat the action in the future.

The following tip, and many others, can be found in the free eBook listed on the right column of this site. I hope you find it useful.

In your area there is more than likely a magazine that caters to couples getting married. If there is more than one magazine catering to couples getting married, then select the one that you feel that caters to couples with a larger budget for their wedding.

As you go through the magazine you’ll find it is sectioned off by the different categories of vendors available to the couples. Locate the section that contains the different invitation and stationary designers and pick out your favorite one as you are going to have them make you special a card that can easily fit in your shirt pocket.

When I’m photographing a wedding, I concentrate on maintaining a smile on my face. Inevitably, at some point during the event, I’ll be approached by an individual who will compliment me on my service. When this happens, I hand them a beautifully designed card offering them one free family portrait session. When I offer this card, I will very quickly thank them for their compliment, hand them the card, and then move on.

If you decide try this marketing technique, you must understand that you are not at your customer’s event to advertise your services to their guests. You are there to serve. Because of this, make it a point only to hand out this card out to individuals that approach you and give you a compliment. Quickly give them something nice in return, and then continue with the job at hand.

The following tip, and many others, can be found in the free eBook listed on the right column of this site. I hope you find it useful.

As a wedding or event photographer, make sure to take very flattering images of every reception facility that you find yourself in. Make prints of these images, making sure to tastefully include your company name and contact information on the image itself, and then send the images to the facility free of charge. Include an invoice with the images. Show the value of the images on the invoice, and then show a 100% discount. List the reason as “professional courtesy”.

If the images are of good enough quality, then possibly the facility manager will use your images as a sales tool to reserve couples for their facility. The facility manager in essence becomes your agent. When you have made your vendor images, make sure to deliver them in person. Use the opportunity to build a professional relationship and contact. Let them meet you face to face.

Now that you have this general idea of vendor prints, put it to good use. Send images to the florist. Who made the cake? Who made the dress? Who sold the wedding bands? I’ll bet they would love to show your images.

One last thing to keep in mind with vendor prints is the pecking order in which a wedding is planned. A couple will almost always book their ceremony and reception facility first as this solidifies the wedding date. After their facilities have been reserved, the bride and groom will begin to look at vendors that can only be in one place at one time. These include the band, the officiant, and, of course, the photographer.

What does this tell us? It tells us that the most beneficial people to give vendor prints to are the facility managers and the facility catering directors. For me, referrals from cake makers are few and far between.

While photographing an event, make it a point to find the facility manager and introduce yourself. Ask for their business card. When you make an appointment to drop off the images to the facility, try to schedule your meeting with the manager you met. During your meeting, ask if the facility has a preferred vendors list that they hand out to their perspective clients. When you return to the studio, send a thank you card to the manager, thanking them for their time. Direct them to your website so they can see the quality of your work. This will make them more willing to add your company to their preferred vendors list.

Many fledgling photographers out there often ask if they really need to have a blog, so I can only imagine what they would say to having a monthly newsletter. But the fact is, if you want to convert your past clients into repeat clients, then a newsletter is your first step.

Start your photography business out on the right foot. Add every client you have to your mailing list.

Here are some ideas of things you can put in your newslettert.

1. Offer a free family portrait session to the first ten people who contact you.
2. Show examples of an executive portrait you just completed.
3. Make a special on wedding album sales for people who did not purchase a wedding album.  Do you think you can sell a wedding album with a single email?  If you have a large mailing list, you may be able to sell more than one if you use the right language in your newsletter.
4. Create three annual family portrait specials, each in a different quarter.  Portraits in the park, beach, Mother’s Day.
5. Announce efforts you have done with a local charity.
6. Post an image from your last bridal, engagement, or family portrait session.  Talk about them in detail and educate people as to why it is a good image.
7. Create a photographic tour of your studio.
8. Have you acquired any new photographic equipment?

A newsletter reminds past clients that you are still out there.  While you may be extremely passionate about your photography and craft, the truth is they have already forgotten about you.  Your past clients are just as passionate about their own craft and have little time for anything else.  More than likely, they are not thinking about you.

Start a newsletter today.  Right now! I use Mail Chimp, and it’s FREE.

By the end of the day today, create a newsletter and contact your old clients and let them know you are thriving.  Provide links for them to refer you to their friends.  You’ll be pleasantly surprised what you can accomplish with a well constructed news letter.

You might even want to start a separate newsletter just to communicate with the other wedding vendors in your area.  Tell them about the continuing education you are doing.  Share vendor shots that you have recently taken.  Share links to entries in your blog that feature a certain vendor.

A newsletter can be a powerful tool, or, you can just go about your business trying to generate all new clients each and every month and forget about your past happy clients.

Your call.

By Aric C. Hoek, owner and creator of Ten Houston Wedding Photographers

Today’s photography tip is about marketing, and helping your site go just a bit more viral in the world of Facebook. After all, we are a community about the business of photography.

Would you like to know how to add a Like button to your site as we have done on the top of this page? It’s really very simple. Follow this link, fill in the form, copy and paste the code onto your site.

Leave a comment on this post with a link back to your like button!

Are you folks familiar with Garry Winogrand?  If so, then great – this will make perfect sense.  If not, click on the link at the end to a short story written by a gentleman who took a workshop with Garry.   So, how does vague and seemingly unconnected start have anything to do with Wedding Photography?   Good question…

While I was sitting in a workshop with a mentor of mine, Don Giannatti from Phoenix, AZ, he was telling us a story about a photographer named Garry Winogrand. What set Garry apart (among other things once you read some biographies) was that he never looked at images right away.  Most of the time, he waited a year, sometimes two, before processing the film.  His thought was that he should have no recollection of taking the image because it would cloud his vision on whether or not it was a “good” photograph.

Of course, there were always exceptions.  So, it was noted that if Garry felt particularly excited about a photograph – or just wanted to see it right away – he would develop it immediately.  However, as I understand it, the norm was that the film sat in their canisters for quite some time before ever being developed.

So, as a Wedding Photographer – you certainly cannot allow your images to sit there for a year before you look at them.  You wouldn’t have any clients.  But, what you can do is go back after that year and look through the wedding to see if anything jumps out at you.  I discovered this by accident.

We are working on creating a few new sample albums for our studio – and one in particular was from a Wedding in June 2009.  We had, for some reason, never made a sample album from it.  We had a few favorites from that wedding that we had used in marketing and such, but I realized that I was looking at the images in an entirely different way because it had been a year since I had seen them.

What I realized was that as my tastes changed, and I had another year of education, photography, and experience behind me – I was able to see things in the photos that I hadn’t seen before.  So, I encourage you to go back through your weddings – with a more experienced eye than you had before.  Find some new photos – you can potentially enhance your portfolio without having to do too much work.

Stay tuned to the Pro Photo Business Forum – next week I’ll be posting a workflow article on keeping track of your favorite images that way they’re easily at hand for promotional purposes.

Thanks everyone for reading – below are some links referenced in the article.

A story about Garry Winogrand
Lighting Essentials by Don Giannatti