The Pro Photo Business Forum

The following tip, and many others, can be found in the free eBook listed on the right column of this site. I hope you find it useful.

In your area there is more than likely a magazine that caters to couples getting married. If there is more than one magazine catering to couples getting married, then select the one that you feel that caters to couples with a larger budget for their wedding.

As you go through the magazine you’ll find it is sectioned off by the different categories of vendors available to the couples. Locate the section that contains the different invitation and stationary designers and pick out your favorite one as you are going to have them make you special a card that can easily fit in your shirt pocket.

When I’m photographing a wedding, I concentrate on maintaining a smile on my face. Inevitably, at some point during the event, I’ll be approached by an individual who will compliment me on my service. When this happens, I hand them a beautifully designed card offering them one free family portrait session. When I offer this card, I will very quickly thank them for their compliment, hand them the card, and then move on.

If you decide try this marketing technique, you must understand that you are not at your customer’s event to advertise your services to their guests. You are there to serve. Because of this, make it a point only to hand out this card out to individuals that approach you and give you a compliment. Quickly give them something nice in return, and then continue with the job at hand.

Aric C. Hoek BFA, CPP, Author
PPBF Administrator
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Houston Wedding Photographer, Aric Hoek

Are you folks familiar with Garry Winogrand?  If so, then great – this will make perfect sense.  If not, click on the link at the end to a short story written by a gentleman who took a workshop with Garry.   So, how does vague and seemingly unconnected start have anything to do with Wedding Photography?   Good question…

While I was sitting in a workshop with a mentor of mine, Don Giannatti from Phoenix, AZ, he was telling us a story about a photographer named Garry Winogrand. What set Garry apart (among other things once you read some biographies) was that he never looked at images right away.  Most of the time, he waited a year, sometimes two, before processing the film.  His thought was that he should have no recollection of taking the image because it would cloud his vision on whether or not it was a “good” photograph.

Of course, there were always exceptions.  So, it was noted that if Garry felt particularly excited about a photograph – or just wanted to see it right away – he would develop it immediately.  However, as I understand it, the norm was that the film sat in their canisters for quite some time before ever being developed.

So, as a Wedding Photographer – you certainly cannot allow your images to sit there for a year before you look at them.  You wouldn’t have any clients.  But, what you can do is go back after that year and look through the wedding to see if anything jumps out at you.  I discovered this by accident.

We are working on creating a few new sample albums for our studio – and one in particular was from a Wedding in June 2009.  We had, for some reason, never made a sample album from it.  We had a few favorites from that wedding that we had used in marketing and such, but I realized that I was looking at the images in an entirely different way because it had been a year since I had seen them.

What I realized was that as my tastes changed, and I had another year of education, photography, and experience behind me – I was able to see things in the photos that I hadn’t seen before.  So, I encourage you to go back through your weddings – with a more experienced eye than you had before.  Find some new photos – you can potentially enhance your portfolio without having to do too much work.

Stay tuned to the Pro Photo Business Forum – next week I’ll be posting a workflow article on keeping track of your favorite images that way they’re easily at hand for promotional purposes.

Thanks everyone for reading – below are some links referenced in the article.

A story about Garry Winogrand
Lighting Essentials by Don Giannatti

Atlanta Wedding Photographer, Matthew Lovell

Do you find yourself overwhelmed with ideas and thoughts about how to market, promote, organize, run, or otherwise manage your business?  Have you struggled to find a way to keep track of your thoughts or creative ideas because you forget about them?  If so, you may be a lot like me, and I’d like to share how I handle my overactive stream of consciousness thinking.

Several years ago, I was walking through an office store and I noticed that whiteboards were on sale.  At the time, I was a full-time student and saw the value of having my own whiteboard to work on while during homework and such.

So, fast forward a few years.  We move into our new studio last year and in December I decided to bring out the ‘ol whiteboard.  I cannot say enough about how much that little action of hanging a whiteboard has provided for us.

Here’s how I work it:
So, I’ll be sitting in my office working on something when I get an idea. Or, let’s say I’ve got something business related troubling me.  Or, I’m looking for a new idea for this years bridal shows.   I start by writing the subject of the exploration at the top of the whiteboard: whether it be a topic, or a question.  I then proceed to dump everything in my head onto that board.  I pace. I talk to myself. I write stuff on the board.  I have a 36″ x 48″ whiteboard to fill… so what do I do when it fills? Well, I take a picture of it.

One important note on the way my system works:  I never erase anything from the whiteboard until its been photographed. Including ideas that have been discounted.  I’ll indicate with an “x” or a strikethrough that its not a good idea. But, when I go back to review what we have discussed I want to be able to see the good ideas & the bad ones.  I have a visual memory of our discussion.

On my computer, I have a folder labeled “whiteboard” where I keep the pictures of our whiteboard sessions organized by date and subject. I have pulled them up and reviewed them several times, whenever a topic or discussion was rehashed.  Or, if I needed to simply reference something we had explored.

In the photograph I’ve included, the topic was: “What to we have & how are we using it?”  In other words, I wanted to explore how we were promoting our business,  where we could do better, and what was missing.  You can see that it is very stream of consciousness writing.  I scribble as I think.  Some of the things we use regularly, some we deemed to be ineffective.

All in all, the best thing about having a whiteboard is being able to explore concepts and new ideas from beginning to end and having a way to document them.  I call it “Whiteboard Marketing” because some of our greatest and most successful marketing ideas have been products of whiteboard thought sessions. It has saved us thousands in costly marketing errors and created thousands in the ability to see an idea all the way through.  I would encourage everyone to go forth and scribble!

Atlanta Wedding Photographer, Matthew Lovell

The Business of Marketing your Business

Written By: Houston Wedding Photographer Scott Villalobos

It’s a short yet not so simple statement, infact it’s probably the most complicated aspect of any business and it is especially true of photography. Fact of the matter is it’s probably the first thing that came to mind after I decided to become a professional photographer. How in the world would I make any money with my photography and who would buy it? There is no shortage of information on this topic, to be sure, but with good reason.  If you’ve found yourself struggling in the current economic climate or worse are just starting out in the current economic climate you will benefit by reading the rest of this article.

Identifying the problem – this is easy. You either need to bring in clientele or you need to bring in MORE clientele. Simple right? Not so much. You need to make sales to those clients. Before I go any further I need to give credit where credit is due, many of the ideas I’m about to expound upon are merely the arthritic echoes of those who have come before me.

There is an old proverb which holds true for every aspect of life, and for the sake of this article I’m going to apply it to the business of wedding photography. “There is salvation in the multitude of counselors.“ – Proverbs 11:14. That being said, in my meanderings across the information super highway I have encountered some profoundly interesting personages with much to say on the subject of marketing and success. Rick Brewer is one and his website, getmorebrides.com, is dedicated to the marketing aspects of wedding photography. Another would be Keith Lee of American Retail Supply, Denis Reggie of, well, Denis Reggie, and finally Mark Victor Hansen – coauthor of Chicken Soup for the Soul.

Now that I’ve mentioned the above I can say the following with unobstructed clarity – FOCUS PEOPLE! Over the top, maybe, but keep reading you’ll get the point in a minute. Focus is essential to becoming successful. I like this statement because we are, after all, photographers and we understand how important focus is to our images. However we’re not talking about taking pictures here, we’re talking about bringing business through our doors. So lets focus our imaginary cameras on the inevitable fact that you must become your biggest cheerleader, the star quarterback, the great American hero within.

If you were asked what business you’re in how would you answer? Your first response might be something wild like; oh I don’t know – wedding photography… And this is where you’d be wrong. The correct answer if you want your business to be successful would be the business of “marketing” your photography business”. This is why you must be you’re your biggest cheerleader. Who else cares as much about your business as you do? Who else is going to put in the blood sweat and tears that you do? Who else besides you is willing to sink all that cold hard cash into your baby while its still in diapers? Nada…

So this is where focus really comes into play. All the talent in the world doesn’t mean squat if you can’t make a sale, and you can’t make a sale unless you can attract customers. It’s a lot like fishing; you won’t ever catch fish in a lake where there are no fish. So move to a lake that not only has fish, but also the type of fish you want to attract.

One way to attract the right clientele is by getting people to advertise for you. I recently shot a wedding at an amazing venue, a venue that attracts the type of clientele that I wish to work for. I was invited to send them an album from the shoot and they in turn would show that album to their potential clients. Two great things are happening here. 1.) I’m getting great referrals from an amazing venue to people that can afford me. And 2.) I’m not competing with the 509 other wedding photographers that show up in the Google search for Houston Wedding Photographers. These are qualified leads that are interested not just in wedding photography, but in me personally.

Here’s a well-kept secret that you should already know but that bears saying for those of you who are unaware of it. If you’re not on page one in the web search engine you might as well not exist. Potential customers rarely go past page one when searching for a product or service.  (This is a whole other topic so let’s not go there for now.)

Save yourself allot of frustration and money and make sure that you market to a targeted, qualified audience. Set clearly defined, realistic, short and long term goals for yourself and have them written down somewhere you will see them every day. Think about those goals every day and figure out how to achieve them progressively. You might even write them down on the back of a business card and put them in your wallet to look at during the day. Meet with and befriend people who can help you achieve your goals, weather they be with venues or organizations that cater to the clientele you wish to attract.

Remember Newton’s third law of physics. “For every action there is an equal and opposite reaction.” This law applies to the business of marketing your business. If you’re not exerting force or action there can be no reaction. Force yourself into action. However resistant you are to the idea of marketing, learn to embrace it and it will embrace you. But remember marketing is a process not an event, it doesn’t happen overnight, it may be months before you see results. Think of it as planting seeds, sooner or later something’s bound to grow. Plan now to succeed in the future.

Avoid negative people and negative thinking at all cost. There are no positive side effects to negativity. Instead direct that thinking into creativity. Seek out positive, creative, successful people and allow your thinking to imitate there’s. Be like Thomas Edison when a young reporter who boldly asked if he felt like a failure interviewed him and if he thought he should just give up. Perplexed, Edison replied, “Young man, why would I feel like a failure? And why would I ever give up? I now know definitively over 9,000 ways that an electric light bulb will not work. Success is almost in my grasp.” And shortly after that Edison invented the light bulb. He did not allow negative people to prevent him from attaining his goal and neither should we.

You are 100% responsible for your results. Evaluate yourself from a third person standpoint. Imagine that you’re evaluating a paid employee. Would you be happy with your results? Do you show up for work on time? Do you go the extra mile and are you creative and innovative? Are you bringing in sales or are you unknowingly pushing them away. Take a good hard look in the mirror and be honest with yourself. If you were working for someone else would your job be in jeopardy?

Brides are a lot like Gazelle. If you’ve ever watched animal planet you’ve seen Cheetah stalking Gazelle. Oh occasionally you will see a Gazelle wondering about the tall grass paying no attention to the Cheetah hiding in the tall grass only a few feet away, that never works out well for the Gazelle, but for the most part Gazelle are somewhat paranoid because they know that there are Cheetah near by and they know that Cheetah eat Gazelle. So they tip toe around looking for grass to eat, but they never take their eyes off the tall grass and they are always ready to bolt at the first sign of danger.

Brides are much the same, they are ready to bolt at the first sign of danger, but what are the signs of danger to a bride? There are many, but one of the biggest is when a photographer won’t let them speak. It may be totally unintentional, the photographer may just be really excited to be selling to a bride and telling her all about his new gear or his – dare I say it – photojournalistic approach.  And really there’s nothing wrong with that, nothing that is unless the bride wants to say something and you don’t give her the chance. This is like spots moving among the tall grass to the potential bride. She could care less about your dual digic IV processor or the difference between L series and consumer grade glass. All she’s hearing is that you don’t care about what she has to say. You may not even notice it, but her eye’s have glassed over, she’s checking her watch and is wondering about the studio she passed on the way to see you.

Learn when to speak and when to keep silent and listen. Really pay attention to what your bride is saying and respond positively. Learn what works and what doesn’t. Learn to put out the right message, and learn how to shorten the process by understanding the process in which brides buy. If at all possible never ever say no to a bride. Saying no to a bride is like saying no to opportunity. You never know what good things might happen by saying yes.  Don’t believe me, go out and rent “Yesman” staring Jim Carrey. Although the movie may be an over dramatized example the principle still applies.

Ultimately you want to dig your well before the drought comes, plant your seeds before the harvest has arrived. By doing the marketing you will ensure your continued success. And when the inevitable disappointments come look at them like Thomas Edison. Not as failures but as learning experiences of how not to market your business. In the end you will become what you think about becoming if, and only if, you put those thoughts into actions.

Houston Wedding and Portrait Photographer - Scott Villalobos www.rsvpstudios.com

Let’s face it. Just about everyone out there is on Facebook. According to Facebook, roughly 45 million users log on every day in the United States. Everyone uses Google too though. So what makes Facebook so much more powerful? Connectedness. In a Big Brother-ish way, Facebook knows virtually everything about you. While Google can make good guesses about you based on your searches, you’ve actively told Facebook all kinds of things advertisers want. You’ve revealed your age, education, marital status, interests, and all kinds of other things that can help advertisers find you. Not only that, you’re linked to all your friends through updates, news feeds, tagging, and more. Facebook connects people in a way no other website ever has. While it’s a great tool for finding old friends, it’s an even better tool for helping photographers find new clients.

Facebook Ads for Photographers

One of the most powerful ways Facebook can aid photographers in connecting to potential clients is through ads. Unlike Google AdSense which requires you to pay for certain keywords, you pay for placement or clicks for a set of parameters in the user’s profile on Facebook. This allows you to target people who aren’t looking for wedding photographers. You can get your foot in the door before they even begin researching photographers.

Wedding photographers can easily target soon-to-be-brides who will likely be the type of client they’re looking for. On Google AdSense, when someone searches for “New Jersey Wedding Photographer” Google has no idea whether it’s a client or whether it’s just another photographer researching the competition and spending your ad budget. Neither does it know whether the person is looking for a $500 wedding photographer or a $5000 wedding photographer. But with Facebook, you can target women in 20 surrounding towns from 25-40 who have graduated from college. This type of person is likely to have a larger budget.

Senior portrait photographers can seek out married women from 40-55, the group most likely to have children graduating from high school. You can have ads appear for people on their birthdays offering them a birthday discount. The possibilities are truly endless. With Facebook ads, you can target the clients you want to find at the price you think they’re worth.

Facebook Fan Pages for Photographers

You don’t necessarily have to spend money to be a successful Facebook marketer. Facebook allows businesses to create a fan page for free. There you’ll have your own dedicated space to post photos, updates, and more. You can offer your fans exclusive discounts, keep them up to date on studio promotions, and much more. But where your fan page can really become powerful is when you start adding photos.

Facebook Photos for Photographers

Photos are arguably the most powerful way for photographers to use Facebook. Tagging allows us to get our photos from an event or portrait session seen by all the attendees and friends of the client. It’s basically free advertising. As easy as this is, many photographers are missing out on the opportunity by making a few fundamental mistakes.

The dos and don’ts of posting photos on Facebook:

Do:

• Watermark your photos with your studio name and website. In the event people choose to steal your photos, at least you’ll have your name and site on them. Don’t make the watermark too obtrusive, or people won’t want to look at the photos. Don’t make it too discrete either, or it might as well not be there.
• Upload the photos to your studio’s fan page. It should be easy for the viewer to navigate back to a page with your branded with your logo along with your phone number and website. A fan page has all of this.
• Shrink your photos to 604 pixels on the longest side. Facebook currently displays photos at a resolution of 604px on the longest side. If you resize your shots on your computer, although Facebook will still re-compress them, in my experience they will look better.
• Send the link to your client
• Ask that the client tag all people in the photos. This is key. This will ensure that everyone who attended an event will see the photos.

If you do all those things, you’ll be able to sit back and watch the comments, like, fans, and eventually clients stream in. But be careful not to make a couple of simple mistakes that could lessen your chances at winning new clients.

Don’t:

• Post your photos without watermarks. You’re just asking for them to be copied. When they are, they’ll be of no value to you without your branding.
• Upload your photos to your personal Facebook profile. This makes it difficult to find your business information.
• Send small JPEGs to the client and allow them to upload the photos to Facebook. Now no one can find your fan page. You will also not have control of the photos your client posts, whereas you can delete inappropriate comments and resolve other issues on your own photos.

That’s really all there is to it. With a small investment of money for ads and time to create a fan page and begin uploading your shoots, you can begin taking advantage of the tremendous opportunity Facebook provides photographers to reach out to potential clients.

Ben Drucker
PPBF Contributing Writer
Maplewood Event and Portrait Photographer: Ben Drucker Photography

Welcome to the first of an ongoing series of articles about albums for the professional photographer. In this article we will examine the album as a professional value added product. Not just being a material object, the album is another way for your client to have an emotional re-connection to his or her event or moment. Sure, photos will be framed and hung on the wall and there may be a DVD; but unlike these, the album is a treasure to be viewed at one’s own pace. The experience will be an amazing and visceral time. The reason for this impact is that an album is an emotional, artistic and unique platform for photo presentation. It will become a family treasure, a keepsake allowing your client the ability to relive the moment in a stylish and personal way. Most importantly, your client has the ability to bring it anywhere he or she goes. This is what we call mobile marketing.

These are your images that your client will be showing off to everyone she or he knows. With your studio logo and contact info placed strategically into the design on the last page, your work will receive attention and be known as yours by your client’s family, friends and acquaintances. This is a key feature and benefit of adding an album to any package or making it a hot item that your client cannot ignore. An album also allows all kinds of different marketing purposes by getting it to your vendors and by displaying it in the studio so it will highlight and showcase your business and your best images. Beyond marketing purposes, an album is another avenue for studio branding. With an album, you get another chance to show off your style to your potential and current clients. So by adding an album to your current package you are increasing the importance to your package and increasing your earning potential. By offering an album, in a package or a la carte, you are offering another product that helps you, as a professional photographer, stand above all the amateurs and prosumers trying to undercut your business. This is especially true when you offer an album product from a professional album company like Forbeyon.

Through product differentiation, an album is an exciting and unique value added product that allows your client another way to view his or her pictures and reconnect with his or her event or moment. The album is also a professional product that increases your earning potential, differentiates you from the prosumer market, heightens your studio branding, lets you stand out from the other photographers and can be your strongest marketing tool. See your studio take off in this changing economy by adding this wonderful product into your product and service lineup. Next time we will be talking about image selection and how it relates back to the album as a professional value added product.

Jay Michael Stevens
Forbeyon's Customer Care Manager
Forbeyon is the photographer's sole album destination
Find us at:
website: www.forbeyon.com
twitter: http://twitter.com/Forbeyon
facebook: http://www.facebook.com/pages/Forbeyon-Inc/92723162750

If this is your first ime here, then welcome! I’m so proud of this site and its members!

My name is Aric Hoek, and I have been a professional photographer all my life. 100% of my income has been, and always will be from photography. I’m the host of The Pro Photo Business Forum.

Anyone who knows me, knows that I love talking about the business of wedding photography to just about anyone that will listen, so the creation of the Pro Photo Business Forum was a very natural progression for me.

You’re either the type of person that likes to hang out in forums, or you aren’t. There isn’t much in between. If you like forums, then you are going to notice one fundamental difference when you visit the home page of the Pro Photo Business Forum. The difference you see is in what’s NOT there. You don’t see a listing of recent posts. You don’t see forum statistics. You don’t see a listing of members. You don’t see calendars.

What you do see is information that can help photographers, which is what this community is all about. What you do see is a blog, created by the members of the forum. And we’re not just talking about how to take great photographs, but we are talking about the things that really matter to professional photographers. We’re talking about the business of photography.  We’re talking about the bottom line.

Would you like to join us? Would you like to contribute to our blog as a PPBF Contributing Writer?

We’re looking for experienced photographers to help contribute to our new experiment. In return for two scheduled blog entries a month, PPBF Contributing Writers receive the following:

1. Free access to the Pro Photo Business Forum.
2. Recognition on the PPBF homepage.
3. A link to your homepage from the PPBF homepage.
4. A link to your homepage in the signature of your articles.
5. Access to a privte staff forum on the PPBF.
6. Profile page with a listing of all your articles.

Contact us today if you are interested in filling the a position. Currently we have five contributing writers. My goal is an ambitious fifteen. With fifteen Contributing Writers, each writing two articles, the blog will have fresh information for it’s readers every day of the month!

Come and join the ride! Contact us today!

You’ll never be the same. You’ll be better!

Aric C. Hoek BFA, CPP, Author
PPBF Administrator
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Join The Pro Photo Business Forum
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Houston Wedding Photographer, Aric Hoek

I often get asked what the difference is between advertising and sales.  For some, it can be a blurry line, however there is a really simple way to classify your actions as one or the other.

Anytime you are in direct communication with a prospect, inquiry or client you are in an act of sales.  Yes, a magazine ad communicates, but to the masses.  When you are replying to an initial email, or answer your phone, or meet face to face, from the first word you are selling.  Indeed, from the first second a prospect looks at you, you are selling.

If you noticed above I listed direct communication with clients as well as inquiries.  Through marketing and sales past clients can be converted into repeat clients.  Happy clients want to be converted into repeat clients.  To accomplish this, start a newsletter.  A newsletter acts as a marketing tool to convert past clients into repeat clients through its ability to start a new direct communication with a past client.

Aric C. Hoek BFA, CPP, Author
PPBF Administrator
Subscribe to the PPBF Podcast!
Join The Pro Photo Business Forum
Educational eBooks by Aric
Houston Wedding Photographer, Aric Hoek

You must be able to calculate the efficiency of your advertising efforts. When wedding photographers say their advertising is working, they generally just know that they are receiving calls and booking weddings. You must know more than this.

You must know if your marketing is efficient or not. The best way to give yourself the answer to this question is through the use of statistics. As a business owner that wants to succeed, you have a responsibility to track the statistics of your business. Through marketing you begin to attract individuals to your business. These individuals are inquiries, and you must ask each inquiry one basic question in order to create the statistics you need:

How did you hear about us?

Keep track of the following after your initial contact with your inquiry:

1. How many of your inquiries did you convert into consultations?
2. How many of these consultations did you convert into paying customers?
3. How many of your paying customers have you converted into repeat customers?

The answers to these questions will show you where you are the least efficient. If you see that you are only converting 10% of the inquiries you receive into consultations and 90% of the consultations you have are converted into paying customers, you know you must change the language used when answering your phone or replying to people inquiring about your services via email.

Tracking each and every inquiry will also tell you where your paid advertising is failing or succeeding. You do not need to focus on the ads that are doing the best until you have addressed the ones that are doing the worst.

You should be able to find out the “cost per lead” for each of the ads you have purchased. For example, if you paid $1000 for an ad somewhere and you received 10 phone calls from that ad, your cost per lead is $100. Think of it this way, when that phone rings, you are spending $100.

Being able to find your cost per lead for each of your paid ads is essential to becoming more efficient. This information will allow you to make educated decisions when the contracts for your ads expire. You will know which ads to keep and which to drop. You may decide to change the language in one ad to see if you can create different results. You may decide to take the money from one ad and use it to increase the size of another ad that is working better. If you do not have a system in place allowing you to track your cost per lead, you are just shooting in the dark, wasting your money and time. That is inefficient.

This next point is important. If you do decide to change an element in your weakest advertisement, make sure you only change one thing at a time. In the long run, this will give you clearer understanding as to whether or not the changes you have made are working. If you change too much all at once, you have no idea what specific alteration created the change, good or bad, and it will be harder for you to repeat the action in the future.