Welcome to the first of an ongoing series of articles about albums for the professional photographer. In this article we will examine the album as a professional value added product. Not just being a material object, the album is another way for your client to have an emotional re-connection to his or her event or moment. Sure, photos will be framed and hung on the wall and there may be a DVD; but unlike these, the album is a treasure to be viewed at one’s own pace. The experience will be an amazing and visceral time. The reason for this impact is that an album is an emotional, artistic and unique platform for photo presentation. It will become a family treasure, a keepsake allowing your client the ability to relive the moment in a stylish and personal way. Most importantly, your client has the ability to bring it anywhere he or she goes. This is what we call mobile marketing.

These are your images that your client will be showing off to everyone she or he knows. With your studio logo and contact info placed strategically into the design on the last page, your work will receive attention and be known as yours by your client’s family, friends and acquaintances. This is a key feature and benefit of adding an album to any package or making it a hot item that your client cannot ignore. An album also allows all kinds of different marketing purposes by getting it to your vendors and by displaying it in the studio so it will highlight and showcase your business and your best images. Beyond marketing purposes, an album is another avenue for studio branding. With an album, you get another chance to show off your style to your potential and current clients. So by adding an album to your current package you are increasing the importance to your package and increasing your earning potential. By offering an album, in a package or a la carte, you are offering another product that helps you, as a professional photographer, stand above all the amateurs and prosumers trying to undercut your business. This is especially true when you offer an album product from a professional album company like Forbeyon.

Through product differentiation, an album is an exciting and unique value added product that allows your client another way to view his or her pictures and reconnect with his or her event or moment. The album is also a professional product that increases your earning potential, differentiates you from the prosumer market, heightens your studio branding, lets you stand out from the other photographers and can be your strongest marketing tool. See your studio take off in this changing economy by adding this wonderful product into your product and service lineup. Next time we will be talking about image selection and how it relates back to the album as a professional value added product.

Albums as a Professional Value Added Product is a post from: The Pro Photo Business Forum

If you’ve been a professional photographer for any amount of time, you’ve had friends and family ask you to shoot their wedding, birthday, or portrait. For amateur photographers, this can be a great opportunity to build a portfolio in a more relaxed environment. But for the working professional, this situation could end in a nightmare unless you treat it very carefully. For this reason, many photographers refuse to work for friends, afraid of repeating a bad experience that they or a colleague had. But if you keep a few things in mind, working for friends and family can be a rewarding experience that is beneficial for both you the photographer as well as your friend or relative.

Making sure the whole process runs smoothly starts when your friend or family member asks you to photograph them. Nothing is more critical at this first step than ensuring that you understand their true expectations. Look out for dangerous phrases like “snap some photos” and “take a few shots”. Very rarely does anyone actually want just a few snapshots. Otherwise they wouldn’t have asked you. A fellow photographer I am friends with recently spoke on the phone with another friend of ours about doing a few “quick” portraits of his daughter. What he described as “passport-style shots” turned out were going to be used as senior portraits. Had the photographer taken some boring passport photos, the girl would have surely been disappointed, and worse, would have expressed her disappointment to her friends. There’s a clear lesson in that story: ask questions, and don’t stop until you’re absolutely sure about your friend’s expectations. Whether they are direct about it or not, your friend is asking you to photograph them because they trust you. They trust you because they’ve seen your top quality work and level of professionalism. Don’t let them convince you that they are interested in anything but your best work.

More than trust, price almost always plays a factor in family and friends requesting your services as a photographer. Most people’s budgets are tighter these days, and you as their friend the professional photographer are a perfect way to fit in under budget for their wedding. There are several ways to approach pricing yourself in these situations, all of which are valid and depend on both your business and your relationship with your friend.

The first way is to charge your regular rate. If you are a busy wedding photographer and your friend’s wedding will fill a date you will likely get other inquiries for, this is a good option. Your second choice is to give your friends a discount. Lower your normal rate, and treat the discounted amount as your wedding gift to them. The third and final option is to only charge them for expenses, but not your time. To properly photograph an event, you’ll need assistant(s), possibly rental gear, and other items. Don’t ignore these or you may very well end up losing money by photographing them. This is only appropriate for photographers with low rates such that only charging for expenses would not be a huge discount. Notice that doing the event for free is not mentioned here. If your friend is not even willing to cover your costs, that likely indicates that photographing them will be far more trouble than it’s worth. When you don’t charge any money, you are no longer a professional, but a volunteer. If you cannot respect your business enough by charging friends and family members, they surely won’t respect the fact that you a professional.

Once you’ve agreed on a price, the worst mistake you can make is deciding that because you are such good friends, a contract is unnecessary. A contract ensures that both parties understand each other’s expectations and binds them to a set of terms. The same way a contract protects you in the event a regular client is unhappy, it ensures that you are not liable for anything outside of your friend of family’s expectations. What happens when your friend who just wanted you to take a few “family snapshots” at his wedding is upset that you haven’t delivered a stunning portrait of his bride? Photographers worry that insisting on a contract could upset their friend and damage their friendship. In reality, not signing a contract could do just that. Signing a contract and then having to use it to defend yourself to a friend is an unfortunate and uncomfortable experience, one that we all hope to never be part of. But having a friend sue you and demand that you pay for a restaged wedding and a new photographer will surely sever your relationship with that friend. Don’t opt to skip a contract. You’ll only be sorry later.

Photographing family and friends can be a fun experience. Because your subjects know you well, the session can be more relaxed and produce beautiful portfolio quality images. But if there is confusion about the expectations of the photographer and the client, it could also be your worst nightmare. A solid understanding of expectations and payment formalized in a contract will prevent future hassles. Be friendly, but be professional, but remember: make everyone’s expectations clear. With that in mind, have fun photographing your friends and family and providing them with beautiful images they will cherish forever.

Please leave a comment below, or join the PPBF to discuss this topic further.

Photographing a Friend’s Wedding is a post from: The Pro Photo Business Forum